Delivery & Shipping
This Shipping & Delivery Policy is part of our Terms and Conditions(“Terms”) and should be therefore read alongside our main Terms: https://joellesproducts.com/terms-conditions/
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING E DELIVERY OPTIONS?
In-store pickup is available for all purchases. Pickups are available Monday to Friday 9:00 AM – 6:00 PM.
We offer free tracked standard post on orders over €50. (Ireland only and Personalized favours not included.)
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional cost or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Delivery up to 10kg fixed value of €6 (six) tracking number will be provided.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy Tab
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us at